Presential check-in time is from 2:00 p.m. to 6:00 p.m. from Monday to Friday. Out of this period it is possible to self-check-in as long as you notify the host in advance. Check-out is until 12:00 p.m.
If the guest wants presential check-in out of the above-mentioned period, he ought to inform in advance. An extra fee can be charged for this service.
In order to secure your booking, the payment of 30% of the total reservation is required. The remaining 70% must be paid up to 10 days before arrival time.
We offer free cancellation up to 10 days before your arrival. After this free period, any cancellation or no-show will be charged 30% of the reservation.
Quinta São Gonçalo consents to let guests park their vehicles in the parking space without any fee.
Smoking is not allowed inside the house, including the bedrooms.
Animals are not allowed.
Guests cannot invite outside visitors without the consent of the host.
Guests will be held responsible for any loss or damage to Quinta São Gonçalo caused by themselves, their friends, or any person for whom they are responsible.
The accommodation is enrolled in hotel liability insurance to protect against fire and other disasters.
Quinta São Gonçalo is not responsible for guest´s personal belongings and valuables like money, jewelry or any other valuables left by guests in the rooms or other common areas.
Regardless of charge instructions, the guest acknowledges joint and several liability for the payment of all charges incurred by their stay.
Quinta São Gonçalo shall compensate the guest for any damages arising from failure to execute the accommodation agreement. However, this shall not apply when damages are caused by reasons not attributable to the accommodation.
Housekeeping service will be provided daily. Even if we receive a request stating that housekeeping is not required, this service will be performed every fourth night to maintain sanitary conditions.
If you lose your room key and cannot deliver it by the checkout time, 20,00€ (EUR) will be charged in order to issue a new one.
In the context of this agreement, Quinta São Gonçalo, in the quality of Controller, shall process personal data of the Guests in connection with the entering, the execution and the termination of the accommodation. The processing of such personal data shall be made by Quinta de São Gonçalo in accordance with the data protection policy in force on the General Data Protection Regulation (EU Regulation 679/2016, from the 27th of April).
Quinta São Gonçalo and guest shall negotiate in good faith to resolve any problems arising in connection with the use of the accommodation that cannot be resolved under these Terms and Conditions.
In the event of any claim or dispute arising from the terms of this agreement or the rights and liabilities hereunto which cannot be settled between the parties, the same shall be subject to Portuguese law and the jurisdiction of the Court of Funchal.